Choosing the right electronic manufacturing services (EMS) supplier can play a big part in the success of your company. Pick the right partner and you can rely support that helps you achieve optimal results from your new product introduction to earn more your market share from update to date market.
1. “Can you protect our intellectual property?”
As the digital age evolves, the risks to your intellectual property are more significant than ever. It only takes one slip-up or act of carelessness to shoot a hole in your new product rollout that’s impossible to recover from. That’s why employees of companies like Apple can’t even talk to their dog about what they’re working on.
When you give the electronics contract manufacturer (ECM) the details to build an assembly, you are handing over extremely sensitive information. It’s critical that the ECM has systems in place to protect that information.
2. “What’s your quality program like?”
Basic aspects of a quality program include the ability to identify fake or defective components and, of course, having the capability of placing them properly and precisely on the board. Does the contract manufacturer have testing and prototyping capabilities in-house? That will also determine the project level of thoroughness you get.
3. “Can you meet my requirements for delivery and lead times?”
Although it’s not a must have, many businesses like to be within driving distance to do an audit of the EMS supplier’s facilities. If this is important to you, then make sure the electronic contract manufacturer is close enough to visit and that they welcome visits.
You’re totally within your boundaries in asking to see the machinery quality, facility cleanliness, factory layout etc.
4. “Can you handle the complexity & volume of my order?”
Some EMS suppliers focus exclusively on simple, high-volume commodity orders and have no desire to do low-volume or high mix orders. Other EMS suppliers specialize in high-mix, low-volume orders that are more suitable for complex projects.
As a buyer, you need to be certain that the contract manufacturer is going to be able to meet your specific order requirements. As some suppliers simply can’t measure up or don’t want to.